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support / prototype answers

Questions, clearly answered.

The fundamentals, with every unverified policy or specification marked for launch review.

Products and light

What does oonabody make?+

At launch, flexible face masks and targeted red-light devices. No full-body panels are included in the prototype range.

What are the device wavelengths?+

TODO_VERIFY. Exact wavelengths, output and dose must be confirmed in source data and final instructions before launch.

How often should I use a device?+

TODO_VERIFY. Follow only the final verified instructions supplied with the device.

Can everyone use red-light devices?+

No universal suitability is claimed. Photosensitivity, medicines and health conditions may require qualified guidance. Final contraindications are TODO_VERIFY.

Are these medical devices?+

No medical-device status is claimed in this prototype. Market classification is TODO_VERIFY.

What are the returns and warranty terms?+

Prototype policies show 30-day returns and a two-year limited warranty. Eligibility and exclusions are TODO_VERIFY.